Refund and Return Policy

Effective Date: July 6, 2025

At BestPariz, customer satisfaction is our top priority. If for any reason you’re not completely happy with your purchase, our Return and Refund Policy ensures a smooth and transparent process to resolve any issues. We strive to provide high-quality fishing gear and exceptional customer service from purchase to post-delivery.

🎯 1. Return Eligibility

You may be eligible to return your item within 14 days of receiving your order, provided that:

  • The item is unused, in its original condition, and returned with all original packaging and tags intact

  • The item is not a final sale, clearance, or non-returnable product (this will be clearly stated on the product page)

Items returned that do not meet these conditions may be rejected or subject to a restocking fee.

📝 2. How to Initiate a Return

To begin the return process, please contact our support team at info@bestpariz.com and include:

  • Your order number

  • A brief explanation of the reason for the return (e.g., item doesn’t fit, wrong item sent, not as described)

We will respond with step-by-step return instructions and the appropriate return shipping address.

💸 3. Refund Process

Once we receive your returned item and inspect it:

  • You will receive an email notification regarding the approval or denial of your refund

  • If approved, a refund will be issued to your original payment method within 5–10 business days

Note:

  • Original shipping charges are non-refundable, unless the return is due to our error (e.g., wrong item shipped or item is defective)

  • Refund times may vary based on your financial institution

🔁 4. Exchanges

If you received a defective or incorrect item, we’re happy to send a replacement at no additional cost.

  • Please report the issue within 48 hours of delivery

  • Contact us via email with your order number and photos of the issue

📦 5. Return Shipping

  • Customers are responsible for return shipping costs unless otherwise specified (e.g., defective or incorrect item)

  • We strongly recommend using a trackable shipping method to ensure your package reaches us safely

  • We are not responsible for lost or untraceable returns

🛠️ 6. Damaged or Faulty Items

If your item arrives damaged, broken, or non-functional:

  • Contact us within 48 hours of receiving your order

  • Include clear photos of the damaged product and packaging

  • Our team will offer a replacement or a full refund as appropriate

❓ Need Help?

Our support team is here to assist with any return or refund inquiries. Feel free to reach out:

📧 Email: info@bestpariz.com
📍 Street: 74 Huntly Street, Barnoldby Le Beck, United States
📞 Phone: 070 2442 6687
🌐 Website: https://bestpariz.com